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Testimonials

Testimonials

Stories of Hope, Healing, and Impact

Real Stories from Our Community

Every person who walks through our doors has a unique story of resilience and hope

Maria

“After losing my job and facing eviction, I didn’t know where to turn. Jackson House helped me find emergency housing resources and connected me with job training resources.”

Housing referral assistance and career counseling guidance

Emergency housing assistance and career counseling

David

“When my family was going through a crisis, Jackson House provided not just resources, but genuine compassion and understanding during our darkest time.”

Housing referral assistance and career counseling guidance

Family crisis intervention and ongoing support

Sarah

“I came to Jackson House feeling completely alone. The volunteers treated me with dignity and helped me rebuild my confidence one step at a time.”

Housing referral assistance and career counseling guidance

Counseling services and community connection

Honoring Our Supporters

Meet the generous individuals whose commitment creates lasting change in our community

Before

Crisis

After

Stability

Emergency situations transform into secure, stable living conditions

Before

Isolation

After

Community

Feeling alone becomes surrounded by caring support

Before

Uncertainty

After

Hope

Not knowing where to turn becomes a clear path forward

Voices of Gratitude & Hope

Hear directly from those whose lives have been touched

"Jackson House gave me more than resources—they gave me my dignity back. I walked in broken, and they helped me piece my life back together."

— Rebecca T.

"The volunteers treat everyone like family. They listened to my story without judgment and connected me with exactly what I needed."

— James M.

"I never imagined I would need help, but when crisis hit, Jackson House was there. They helped me find hope again."

— Anonymous

"As a volunteer, I witness miracles every day. Seeing someone go from despair to hope reminds me why this work matters."

— Linda, Volunteer

"Jackson House showed my family that we weren't alone. Their support during our hardest time changed everything for us."

— The Martinez Family

"The kindness and respect I received restored my faith in humanity. They see people, not problems."

— Thomas K.

Every Donation Helps Change a Life Today

Jackson House relies on the generosity of people like you to provide crisis support, counseling, and essential resources to individuals in need. Your donation helps restore hope and stability when it is needed most.

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Emergency Assistance & Community Support at Jackson House

At Jackson House Crisis Intervention, we are a short-term emergency assistance crisis center dedicated to helping individuals and families during difficult times. We primarily provide food assistance once every six months, along with clothing, housewares, and hygiene kits every three months. In certain emergency situations, we may also provide what we call an “emergency box,” which contains smaller amounts of essential items for those facing immediate hardship.

Because we are not funded by the government or the city, our resources are limited, and we are only able to provide assistance to community members in need every six months. However, thanks to the incredible generosity of our local donors and volunteers, we are also able to offer many additional forms of support that we do not widely advertise.

Our mission is simple: to be an accepting and empathetic place the community can come to for help when in crisis and to provide hope, dignity, and compassion to neighbors in need when they need it most.

We serve individuals and families residing in Garland County who have lived in the county for at least six months. Clients are required to provide a local photo ID if they are already in our system. If they are not currently in our system, they must provide either a local photo ID or a bill or piece of mail showing a local address if they do not yet have a local ID.

Applicants must also provide their Social Security number, a DHS referral, or proof of SNAP benefits. If they would like to add household members to their case, such as a spouse or children, they must provide birth certificates or documentation proving legal custody of the child. If a birth certificate is unavailable, we may accept alternative documents such as doctor’s notes, school counselor documentation, or court records showing custody.