At Jackson House Crisis Intervention, we are a short-term emergency assistance crisis center dedicated to helping individuals and families during difficult times. We primarily provide food assistance once every six months, along with clothing, housewares, and hygiene kits every three months. In certain emergency situations, we may also provide what we call an “emergency box,” which contains smaller amounts of essential items for those facing immediate hardship.

Because we are not funded by the government or the city, our resources are limited, and we are only able to provide assistance to community members in need every six months. However, thanks to the incredible generosity of our local donors and volunteers, we are also able to offer many additional forms of support that we do not widely advertise.

Our mission is simple: to be an accepting and empathetic place the community can come to for help when in crisis and to provide hope, dignity, and compassion to neighbors in need when they need it most.

We serve individuals and families residing in Garland County who have lived in the county for at least six months. Clients are required to provide a local photo ID if they are already in our system. If they are not currently in our system, they must provide either a local photo ID or a bill or piece of mail showing a local address if they do not yet have a local ID.

Applicants must also provide their Social Security number, a DHS referral, or proof of SNAP benefits. If they would like to add household members to their case, such as a spouse or children, they must provide birth certificates or documentation proving legal custody of the child. If a birth certificate is unavailable, we may accept alternative documents such as doctor’s notes, school counselor documentation, or court records showing custody.