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Get Help

You Are Not Alone — Help Starts Here

Who Can Receive Help

Our services are open to anyone in our community facing hardship

Individuals & Families

Assistance for low-income working or unemployed families, veterans, disabled individuals, and fixed-income households experiencing financial hardship, housing insecurity, food insecurity, or other crisis situations.

All Backgrounds Welcome

We serve everyone regardless of race, religion, gender identity, or immigration status.

Immediate & Long-Term Needs

Whether you need emergency assistance today or ongoing support, we're here to help.

What You Can Expect

When you reach out to Jackson House, you’ll find a supportive team committed to helping you navigate this difficult time with care and understanding.

  • A warm, non-judgmental environment where your dignity is respected
  • Confidential conversations with trained support staff
  • Immediate access to emergency services like food and clothing
  • Personalized guidance connecting you to healthcare, employment, and housing resources
  • Ongoing support as you work toward stability and independence

Every Donation Helps Change a Life Today

Jackson House relies on the generosity of people like you to provide crisis support, counseling, and essential resources to individuals in need. Your donation helps restore hope and stability when it is needed most.

Donate Now

How to Apply for Services

Getting started is simple and straightforward

1

Contact Us

Call us at 501-623-4048 or stop by to see us in person at 705 Malvern Ave. in Hot Springs to get started.
2

Initial Assessment

Meet with our Volunteer intake coordinator to discuss your needs in a private, respectful setting.
3

Create A Plan

Together we’ll work to connect you with resources designed to address your specific and immediate needs.
4

Access Services

Begin receiving assistance immediately while we connect you to additional resources.

 

Reach Out Today

Multiple ways to connect with our support team

Request Support

Fill out this form and we’ll contact you within 24 hours

Your information is kept strictly confidential. If this is an emergency, please call our 24/7 hotline at (501) 623-4048 instead.

Emergency Assistance & Community Support at Jackson House

At Jackson House Crisis Intervention, we are a short-term emergency assistance crisis center dedicated to helping individuals and families during difficult times. We primarily provide food assistance once every six months, along with clothing, housewares, and hygiene kits every three months. In certain emergency situations, we may also provide what we call an “emergency box,” which contains smaller amounts of essential items for those facing immediate hardship.

Because we are not funded by the government or the city, our resources are limited, and we are only able to provide assistance to community members in need every six months. However, thanks to the incredible generosity of our local donors and volunteers, we are also able to offer many additional forms of support that we do not widely advertise.

Our mission is simple: to be an accepting and empathetic place the community can come to for help when in crisis and to provide hope, dignity, and compassion to neighbors in need when they need it most.

We serve individuals and families residing in Garland County who have lived in the county for at least six months. Clients are required to provide a local photo ID if they are already in our system. If they are not currently in our system, they must provide either a local photo ID or a bill or piece of mail showing a local address if they do not yet have a local ID.

Applicants must also provide their Social Security number, a DHS referral, or proof of SNAP benefits. If they would like to add household members to their case, such as a spouse or children, they must provide birth certificates or documentation proving legal custody of the child. If a birth certificate is unavailable, we may accept alternative documents such as doctor’s notes, school counselor documentation, or court records showing custody.