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News & Updates

News & Updates

Stay Connected With Our Latest Events, Announcements, and Community Impact

Announcements

Stay Tuned

Volunteer Crisis Counselor Training - May 12th

Join our next training session for volunteer crisis counselors. Learn supportive counseling techniques and how to help identify and reduce factors contributing to crisis situations.

Historic Doherty House Spring Open House

Visit our National Registry of Historic Buildings location and learn about our crisis intervention programs. Tours available and light refreshments provided.

24/7 Crisis Hotline Now Serving Three Counties

Our telephone crisis intervention service has expanded coverage. If you or someone you know is experiencing a crisis, our trained volunteers are available day and night.

New Partnership with Local Faith Communities

Building on our Contact Teleministries roots, Jackson House welcomes new faith-based partners supporting our inclusive crisis intervention mission.

Community Impact Updates

March Crisis Intervention: Supporting Our Community

This March, Jackson House volunteers conducted comprehensive crisis interviews and provided supportive counseling to individuals and families facing difficult circumstances. Through careful assessment of needs and available resources, we connected people with the help they needed.

Crisis Calls
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Counseling Sessions
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Referrals Made
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Volunteer Appreciation: Honoring Our Dedicated Team

Since our founding in 1978, volunteers have been the heart of Jackson House. This quarter, our counselors and volunteer support staff donated over 900 hours helping community members work through crisis situations with compassion and professionalism. We currently have over 600 volunteers who give their time supporting the continued mission of Jackson House.
Active Volunteers
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Service Hours
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Donor Support Expands Crisis Services

Thanks to generous community donors, Jackson House expanded our telephone crisis line and added evening counseling availability. Every contribution directly supports our mission to provide inclusive crisis intervention services to all who need them.

Donors This Quarter
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Service Hours Added
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Every Donation Helps Change a Life Today

Jackson House relies on the generosity of people like you to provide crisis support, counseling, and essential resources to individuals in need. Your donation helps restore hope and stability when it is needed most.

News & Stories from Jackson House

Our Story

The History of Doherty House: A Community Landmark

Discover the story of our National Registry historic building and how Rev. Harry Woodall transformed it into a crisis intervention center in 1978 to continue vital community services.

Crisis Support

March Crisis Intervention: Supporting Our Community

This March, Jackson House volunteers conducted comprehensive crisis interviews and provided supportive counseling to individuals and families facing difficult circumstances. Through careful assessment of needs and available resources, we connected people with the help they needed.

Resources

Understanding Crisis: Reducing Contributing Factors

Our supportive counseling approach helps identify and reduce factors contributing to personal crises. Learn about the techniques our volunteers use to provide effective intervention and support.

Our Story

The History of Doherty House: A Community Landmark

Discover the story of our National Registry historic building and how Rev. Harry Woodall transformed it into a crisis intervention center in 1978 to continue vital community services.

Crisis Support

March Crisis Intervention: Supporting Our Community

This March, Jackson House volunteers conducted comprehensive crisis interviews and provided supportive counseling to individuals and families facing difficult circumstances. Through careful assessment of needs and available resources, we connected people with the help they needed.

Resources

Understanding Crisis: Reducing Contributing Factors

Our supportive counseling approach helps identify and reduce factors contributing to personal crises. Learn about the techniques our volunteers use to provide effective intervention and support.

Emergency Assistance & Community Support at Jackson House

At Jackson House Crisis Intervention, we are a short-term emergency assistance crisis center dedicated to helping individuals and families during difficult times. We primarily provide food assistance once every six months, along with clothing, housewares, and hygiene kits every three months. In certain emergency situations, we may also provide what we call an “emergency box,” which contains smaller amounts of essential items for those facing immediate hardship.

Because we are not funded by the government or the city, our resources are limited, and we are only able to provide assistance to community members in need every six months. However, thanks to the incredible generosity of our local donors and volunteers, we are also able to offer many additional forms of support that we do not widely advertise.

Our mission is simple: to be an accepting and empathetic place the community can come to for help when in crisis and to provide hope, dignity, and compassion to neighbors in need when they need it most.

We serve individuals and families residing in Garland County who have lived in the county for at least six months. Clients are required to provide a local photo ID if they are already in our system. If they are not currently in our system, they must provide either a local photo ID or a bill or piece of mail showing a local address if they do not yet have a local ID.

Applicants must also provide their Social Security number, a DHS referral, or proof of SNAP benefits. If they would like to add household members to their case, such as a spouse or children, they must provide birth certificates or documentation proving legal custody of the child. If a birth certificate is unavailable, we may accept alternative documents such as doctor’s notes, school counselor documentation, or court records showing custody.